Stop Stressing Over Your Malfunctioning Computer

Computer Trends is my computer's best friend.

Suspiciously skeptical about having a local company build a non-name-brand computer for me, I reluctantly agreed because I had a non-techie acquaintance who work at Computer Trends. While I haven't seen that person in years, I have remained a confirmed customer at Computer Trends for almost twenty years and feel quite fortunate at having taken the chance.

The techie Daniel started asking me what I wanted to do with my computer. I explained my immediate needs for both business-and-dissertation word processing and for using both 5.25 and 3.5 disc storage. After more prompting, I expressed some post-dissertation dreams about making videos for a possible business web site.

Within a week, I was called to pick it up. Instead of taking my money and rushing me out the door, Daniel walked me through some of the additional program perks he had added. He spent time teaching me how to use the perks and repeated things to make sure I understood.

The computer worked wonderfully, but when I couldn't remember some teaching or had questions about a program, I called. Both Daniel and Jeff listened and answered questions.

With my dissertation eventually finished, my dreams expanded. I went back to Computer Trends. Again both Jeff and Daniel asked about my needs and dreams. When I still wanted a 5.25 reader, they carefully explained why "antique" discs were unnecessary and made suggestion to help me save files. They suggested programs for virtual discs and more current video editing. When I went to pick up my new computer, they again walked me he through the new programs. Whenever I had a problem or question, I called; they took time to answer. Later when I asked about upgrades, they explained why upgrades would not help me with current problems. However, they did not try to hard-sell a new computer. They suggested options which did not earn them a dime.

The people at Computer Trends are not just very competent and knowledgeable Techies. They are human beings with compassion, advice, and alternatives for those of us do not care what the bites and bytes are doing inside the black box as long as they can quickly and easily get done what we need and want to do.

Thank you to everyone at Computer Trends for serving all my computer needs since '96.

I would highly recommend Computer Trends for all of your computer needs. Every time I have had a question or problem, they are very quick, patient, and efficient to meet my need. They are also very affordable! Thank you!

quality service is still around

with my job I have to work out of my home. When my hardware has a failure I know that I can count on computer trends to get me up and running in a very timely and professional manner. The guys at computer trends are very knowledgeable about today's industry and on the cutting edge of technology that helps me keep on my toes for my customers. I would suggest computer trends to work with anyone or any business needs you may have.

Thought all was lost

I thought I had lost everything on my computer. But the guys at computer trends were able to save everything on my hard drive and remove the viruses that cause the problem. They were very professional, and turn around time was faster than I had expected. I would recommend them to work on anybody's machines.

Outstanding Service and Very Knowledgeable

The guys at Computer Trends really need took the time to explain lots of different things that I didn't understand and were very reasonable on what they charged. They spent a lot of time on my computer and didn't charge by the hour like some people do. I highly recommend them.