Computer Trends is my computer's best friend.
Suspiciously skeptical about having a local company build a non-name-brand computer for me, I reluctantly agreed because I had a non-techie acquaintance who work at Computer Trends. While I haven’t seen that person in years, I have remained a confirmed customer at Computer Trends for almost twenty years and feel quite fortunate at having taken the chance.
The techie Daniel started asking me what I wanted to do with my computer. I explained my immediate needs for both business-and-dissertation word processing and for using both 5.25 and 3.5 disc storage. After more prompting, I expressed some post-dissertation dreams about making videos for a possible business web site.
Within a week, I was called to pick it up. Instead of taking my money and rushing me out the door, Daniel walked me through some of the additional program perks he had added. He spent time teaching me how to use the perks and repeated things to make sure I understood.
The computer worked wonderfully, but when I couldn’t remember some teaching or had questions about a program, I called. Both Daniel and Jeff listened and answered questions.
With my dissertation eventually finished, my dreams expanded. I went back to Computer Trends. Again both Jeff and Daniel asked about my needs and dreams. When I still wanted a 5.25 reader, they carefully explained why "antique" discs were unnecessary and made suggestion to help me save files. They suggested programs for virtual discs and more current video editing. When I went to pick up my new computer, they again walked me he through the new programs. Whenever I had a problem or question, I called; they took time to answer. Later when I asked about upgrades, they explained why upgrades would not help me with current problems. However, they did not try to hard-sell a new computer. They suggested options which did not earn them a dime.
The people at Computer Trends are not just very competent and knowledgeable Techies. They are human beings with compassion, advice, and alternatives for those of us do not care what the bites and bytes are doing inside the black box as long as they can quickly and easily get done what we need and want to do.
Thank you to everyone at Computer Trends for serving all my computer needs since '96.
I would highly recommend Computer Trends for all of your computer needs. Every time I have had a question or problem, they are very quick, patient, and efficient to meet my need. They are also very affordable! Thank you!
quality service is still around
with my job I have to work out of my home. When my hardware has a failure I know that I can count on computer trends to get me up and running in a very timely and professional manner. The guys at computer trends are very knowledgeable about today's industry and on the cutting edge of technology that helps me keep on my toes for my customers. I would suggest computer trends to work with anyone or any business needs you may have.
Thought all was lost
I thought I had lost everything on my computer. But the guys at computer trends were able to save everything on my hard drive and remove the viruses that cause the problem. They were very professional, and turn around time was faster than I had expected. I would recommend them to work on anybody's machines.
Outstanding Service and Very Knowledgeable
The guys at Computer Trends really need took the time to explain lots of different things that I didn't understand and were very reasonable on what they charged. They spent a lot of time on my computer and didn't charge by the hour like some people do. I highly recommend them.
Total Satisfaction - Recommend to all!
I'm a computer dummy and Computer Trends not only solved my problem but also educated me. I highly recommend them for any computer issues. Totally about client satisfaction.
Amazing customer service!
Over the last 10 years I have counted on Computer Trends for all my computer needs. With this being said, they have yet to disappoint. I am always completely thrilled with the professional service I receive and at the lowest prices in the area. Would highly recommend to anyone in the upstate area.
Jeff has repaired everything that I have needed him to repair. He will fix anything concerning software and hardware. He has always shown me outstanding performance, and I will always call on him for anything that I cannot do myself. Need anything fixed ask for JEFF at Computer Trends.
Dependable and Reliable Service
I had several issues with my lap top computers. Jeff did fast and reliable work on both of them and my daughter never missed a assignment at school. Thanks for all of your quick and speedy service.I would recommend Computer Trends to all my friends.
Fantastic service, as usual
I have used Computer Trends services twice in the past few years and have been throughly impressed both times. Jeff was able to diagnose the problem I was experiencing within thirty seconds on the phone and was able to help me fix the problem without me having to bring my computer into the store. I would highly recommend them to anyone looking for quick and professional help with solving any and all computer problems.
As a medical practice, we depend on promptness when an IT issue arises that we are unable to handle in-house. Computer Trends is always just a phone call away. We understand emergent needs with other customers may need to be addressed first based on the severity of the problem but no matter what, Thornton and Jeff make certain we are taken care of as soon as possible. They are truly considered to be a part of our work family. Great folks, great values, morals & work ethic and a great fit for our medical practice IT needs.
Excellent Service/Timely Repairs/Great Place To Purchase Your Computer
I have been a Computer Trends Customer since 1997. With the exception of my laptop, which I purchased through the college I attended, every computer that I have purchased as been through Computer Trends. Their computers are top notch and when there is a problem, Jeff and Daniel always have the repairs completed when promised and have never surprised me with extra cost. Anyone in the Spartanburg area should make Computer Trends their ONLY consideration when buying, repairing or servicing their computer.
Scary situation averted!
My laptop is critical to my business as a realtor, and like most people I do not do a good job of backing it up. I ran into a situation where the machine would no longer boot up, and was very concerned for data loss. Jeff was able in one day to get the computer hardware repaired, added some software recommended and return it to me. I hope not to need them, but glad to know they are there. Chris
Expert advise and ability to retrieve data
Jeff and his crew at Computer Trends have such a ability to stay on the cutting edge of technology that it is not funny. I have had all my work done there after my first experience with them. They are able to retrieve data that I considered lost forever and maintain my machines and towers quickly and without a lot of time lost. I appreciate how I am treated there, they do not talk "down" to me because I do not speak the language of computers. They make me feel valued and I would recommend their work and service to anyone from the casual user to the gamer to a business needing multiple applications and uses.
Prompt, efficient service. Easy to work with.
Best Computer Company in the South!!
I have been using computer trends for years for my computer needs and they are the best and very reasonable. I would never use anyone else. Not only that they are so friendly and helpful and always go that extra mile.
Computer Trends is the best!!!
I purchased my first home computer about 20 years ago from Jeff Easler at Computer Trends. I have bought my computers from them ever since. They are very knowledgeable and always willing to help with any questions or concerns I may have about my computer. Jeff and his employees at Computer Trends are great to work with and have a quick turn around time. They truly care about their customers and are more than willing to go the extra mile to help 1 of their customers. I will continue using Jeff and his employees at Computer Trends for all of my computer needs.
I have been using Computer Trends for several years and cannot imagine having to go anywhere else. Jeff is very knowledgeable and provides amazing customer service. Whether I am having a major issue with my computer or it is the smallest of things that I can't figure out, he is always there and willing to help me out. This to me this is a business that truly cares about their customers.
Quality work & great service
Computer Trends was recommended to us about 7 years ago when my computer quit working. I had Jeff built me a desk top and have used it ever since. Other than an virus now and then I have had no need to take this unit back to Jeff. He has always been prompt about getting his work completed as well as completing it with top flight quality. I have recommended Computer Trends to all that ask me about who I use for my computer repairs. I can think of nothing negative to say.
Computer Trends was and is an answer to prayer for me with all the trouble I have had with Computers. Mr. Easler took the time to explain all the issues about my laptop. Office Depot had my computer for a week solid, then broke the keyboard, and also did not fix the computer. Computer Trends will be the place for me in the future as it relates to any problems I have with computers. Thanks Jeff Easler at Computer Trends for your help and also for the reasonable price I incurred get the virused off and fixing my problems. Thanks again and count on me letting other people know about your company and the friendly atmosphere I experienced.
Jeff and crew are people you can count on to follow through on their promises and be the IT solution your company needs. I have watched them recover information from units that were torched in fires and put together solutions for all you needs.
Would recommend to anyone...
We use Jeff and Computer Trends for our Business The Scuba Shop. They have always been quick, friendly, and very affordable. They are very trust worthy and I would recommend them to anyone for your computer needs. Great company and Great People.
Love the Service
We have used Computer Trends for several years and have always had great experiences. Jeff has always been able to take care of our issues and has saved us from having further issues. Jeff and his staff are always friendly and professional to deal with. They have done many different things to streamline our computers in our office and to make my job easier to manage.
The Easlers have been helping me with my computer needs for 30 years. They are trusted allies and always have strived to help me with what would fix my computer - not what necessarily would make them the most money. FOr that and for their friendship, I am grateful. In addition, Jeff is filled with the Holy Spirit!
The guys at Computer Trends have always helped me and my friends with our computer problems. I recommend them to everyone I see.
Jeff has always given me excellent service over the years and has even spoken French with me when he fixes my computer.
Always willing to do the best work
Computer Trends have a group of professionals that seem like family. They always take time and interest to help correct your computer needs no matter how large or small your project may be. A special thank you to Jeff, who just helped me with a need with my personal computer used for ministry. Thank You
The people at Computer Trends are awesome. Go above and beyond their work. We have used them for years!
Awesome people and Super repair
Very courteous, friendly, and knowledgeable technicians who not only repaired my crashed computer, they were able to save and retrieve my pictures, music, games, and other information I had not backed up. And, they did this at a very reasonable price and in just a day or two. I couldn't ask for more and they saved me from having to buy a new computer. Not losing all my computer information was the biggest plus. I highly recommend these trusting folks to everyone. Thank you for a Great Job!
I've had several computer virus' etc, and have looked into places to get it fixed. Computer Trends was the best place i could find. I had an excellent experience with them, they were extremely friendly and willing to help me. They were also fast and very affordable. I highly recommend them for any computer problems.
Great Service and dependability
Prompt, courteous, and efficient. Always pleasant and always able to resolve the situation. Always have been completely satisfied.
The team at Computer Trends did exactly what I needed in record time! Thanks!
Excellent Company & Service
Computer Trends is an excellent company that I would recommend to everyone! They always go the extra mile to help you no matter what computer issue you are having; large or small. They are always available when you need them and treat all emergencies with quick response! I would not use anyone but Computer Trends for all my personal or business computers! Great people!
I've been dealing with these people a long time, they're great!!!
Computer Trends is a great place to go, they are fast, reasonable, knowledgeable, but most of all..... they don't talk a different language. They are very friendly & explain things to you where you can understand. I recommend them. Dennis Kimbrell Upstate Cash Register
Best in Town!
I have used Computer Trends multiple times over the years. Jeff and his team have always provided prompt and professional service, for any problem big or small. There is no one else I would consider going for my computer needs. They are truly the best!
I have been very satisfied with my custom built computer. They listened to my needs and built my computer to match those needs. Would recommend to anyone.
I got quick turnaround on my PC issue which turned out to be a bad motherboard- and got great advice on upgrading my computer. Very courteous service, and quite reasonable diagnostic fees. Have been doing business with them for years, and will continue to do so!!
Myra Upchurch Moss Insurance Group
Computer Trends has always been great at solving our computer problems fast and efficiently. Could not ask for better customer service. Always quick to get back to us and help us with our problems.
We had a bad problem with one of our computers that we used to preparer taxes. I called Compter Trends and Jeff Easler came out and removed all viruses from our computer and we were up and running again within two hours. I highly recommend Computer Trends for any computer needs.
I have done business with Computer Trends for several years and could not be more satisfied. I have an insurance business and I know how important good customer service is. They are extremely accommodating and knowledgeable. What I value the most is the fact that when I need them, they always answer my call or return it in a timely manner.
Best team in town!
Jeff is always so patient with my errors on my computer and getting it back to me in a very short time. They are always willing to help and fix things without having to take my desktop apart. It is so convenient to have the Ninite feature as well! This is my #1 choice for computer repairs and "caregivers" as it has been for several years!
Top Notch Service
I am a customer for the past twenty years. Always get great service and very reasonable pricing. I would highly recommend Computer Trends to anyone.
I have a small tax office in the winter months. I purchased new computers this year there team came over and set them up quickly and professionally. I also purchased some new printers. after getting frustrated trying to install them myself I call Jeff and he was there the next day and had me going. I would highly recommend Computer Trends to anyone and everyone, thank you Paul Edge
Awesome service and great people!!
Everyone I have dealt with is wonderful! Starting with the person who answers the phone to the person who fixes your computer problems!
Great service in a timely manner
Our practice has used the services of Computer Trends for quite a while now. They provide great service and are able to service our needs in a very timely manner. Jeff and Thornton are great to work with. I would highly recommend them.
Thank you Computer Trends for your professional, prompt and reliable services. You have always been so helpful with my business and personal computer needs.
Computer Repair with Confidence
Fast, perfect and professional computer repair! Always has been!
They are fantastic. They are very prompt about returning calls and taking care of our computer issues. I highly recommend them to anybody.
Expert advise and ability to retrieve data
Jeff and his crew at Computer Trends have such a ability to stay on the cutting edge of technology that it is not funny. I have had all my work done there after my first experience with them. They are able to retrieve data that I considered lost forever and maintain my machines and towers quickly and without a lot of time lost. I appreciate how I am treated there, they do not talk "down" to me because I do not speak the language of computers. They make me feel valued and I would recommend their work and service to anyone from the casual user to the gamer to a business needing multiple applications and uses
I have been using Computer Trends located in Spartanburg SC for about 8 years. They have always done a great job for me. When something goes wrong with my computer I Do not hesitate where to take it !!They are also very friendly..I would recommend using them for any computer problems!! So go see Computer Trends on highway 9!! April Austin
Have confidence in Computer Trends
I have used Computer Trends for many years. They are professional and on top of the newest updates and improvements to our computer system. If we have operating issues they are quick to fix the problem and get us back up and running in a reasonable amount of time. They show willingness to help our company when we need to add additional computers and or software to our system for the betterment of our business. They are reasonably priced for the expertise they offer. I strongly recommend Computer Trends.
My review on computer trends
I can not say enough good things about computer trends. My first experience with this company was a computer I was told needed mother board. The person who looked at my computer opened it up and found a card was loose and he pushed it back in.The computer worked just fine after that. I could not believe it was that simple. I have gone back there many times and have been very satisfied with what they did. I highly recommend computer trends to everyone. You won't be disappointed.
I've never took anything there they couldn't fix! The best crew by far!!!!!
Absolute the finest Computer Service in the world-yep! WORLD!
I was going to be more wordy er mouthy. -However- I will never take my Laptop anywhere else. Jeff is HONEST, FAIR, CHRISTIAN, AMERICAN. SPEAKS ENGLISH, and you do not have to press 1 first. I do not know how long Computer Trends have been in business. I would guess 30+ years, because I moved here as a Yankee about 16 tears ago, so that makes them about 30 years in a Business that performs to the Highest standards of business ethics. We are Blessed to have such an Honest business in the Spartanburg area. It is an honor to submit this.